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Snap! Tech Support

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  • I clicked "New File" in Snap! and now the Hummingbird Bit blocks are gone. How do I get them back?
  • How do I save files in Snap!?
  • Why is my Hummingbird Bit unresponsive in Snap!?
  • How do I perform a Bit Display test in Snap!?
  • Why is my sensor not responding or not responding as expected in Snap!?
  • Why is my servo motor not responding or not responding as expected in Snap!?
  • Why is my tri-color LED not responding or not responding as expected in Snap!?
  • Why is my LED not responding or not responding as expected in Snap!?
  • Why won’t my Hummingbird Bit stay connected to Snap! or the BlueBird Connector?
  • Why is my USB tethered device not showing up as an option in the BlueBird Connector?
  • Why is my bluetooth device not showing up as an option in the BlueBird Connector?
  • Why am I getting a “Connection Failure” message in the BlueBird Connector?
  • Why is my micro:bit not showing up on my computer?
  • Why did my Hummingbird Bit stop allowing me to download? Why is my micro:bit in “maintenance mode”?
  • How do I update my micro:bit firmware?
  • Why is my BitFirmware.hex file not showing up on my micro:bit?
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