Why doesn't my Owlet tool (Glow and Cube) show up on show up on my device?

Sometimes it takes up to a minute for the name to show up. If waiting 60 seconds does not solve the problem, try the following steps.

• Turn off your GlowBoard/CubeTower and power back on.
• Check the battery status of GlowBoard/CubeTower. If it is low (red), your device may not be able to detect the Owlet.
• Close and reopen the Owlet app. 
  • How to close an Android app.
• Try rebooting your device.
• If all else fails, make sure location and Bluetooth services have been enabled for the app.
  • See special instructions for Chromebook users