Sometimes school networks, school security settings, or security settings on computers themselves will block the link associated with online programming languages like Snap! and Scratch X. When you or your students try to get to these links you might get an error message. Here are some options to help solve this problem:
- You could talk to your organization's IT professional to allow these sites.
- Uninstalling and reinstalling software can sometimes fix the problem. Companies are always updating their software, and since we make our hardware compatible with existing software, we are always updating too. Find the latest versions of the software by clicking on the language you want to use with Finch here and following the instructions on the Installation tile.
- Some internet browsers work better than others to download/install software. Google Chrome seems to work with all software. Microsoft Edge has reported issues, so if you’re using that as your primary browser, try downloading the software using Chrome instead.
- Device Driver: If you’re using an older version of Windows, before Windows 9, you might need to use this link to update your device driver.
- You could also download the software to a personal computer and put it on a thumb drive and then transfer it to your organization's machines.
If you are working with Chromebooks and ScratchX
You can plug your Finch into your Chromebook via USB, open the Finch Connection App, and paste the following link into your browser:
You may have to do this once on all Chromebooks that you plan to use. The good news is that after you do this once on a Chromebook, you will be able to access ScratchX simple by pressing the Scratch button on the Finch Connection App.